Group Product Manager, Compliance Agent Experience

ABOUT THE ROLE We're looking for a Group Product Manager to lead our Compliance Agent Experience product team at Coinbase. This team owns the internal tooling and automated experiences used by our operational Compliance teams to execute Coinbase's Financial Crime programs, including AML Transaction Monitoring (TMS), KYC, Enhanced Due Diligence (EDD), and Sanctions/Screening. As a Group Product Manager, you will drive an automation-first roadmap that helps Compliance specialists and investigators efficiently triage alerts, investigate risk, document decisions, and take action, so humans can focus on high-risk, high-judgement work while the platform handles repeatable tasks at scale. WHAT YOU'LL DO You'll lead a distributed team of product managers, technical program managers, and designers across North America and India, guiding them to define and deliver secure, reliable, and intelligent systems that support global Compliance Operations, serving 100M+ customers worldwide. Your responsibilities will include: - Owning all facets of the Compliance CX Agent Experience product area from vision and strategy through execution, delivery, and continuous improvement - Defining and executing a multi-year roadmap for Compliance investigation experiences, balancing scale, investigator effectiveness, regulatory commitments, and platform resiliency - Driving automation-first and AI-assisted investigation workflows (human-in-the-loop), while ensuring explainability and appropriate controls - Partnering with Engineering, Design, Data Science/ML, Compliance, and Ops to deliver seamless tooling that integrates the right data at the right time, reduces swivel-chair, and improves end-to-end investigation throughput - Establishing clear success metrics and instrumentation for Compliance tooling - Proactively addressing security, privacy, risk, and compliance requirements - Driving build vs. buy and vendor strategy for investigation enablement - Operating as a product leader across stakeholders, communicating strategy, tradeoffs, and progress to executive and cross-functional audiences - Developing and mentoring a globally distributed product group, setting high standards for product quality, operational excellence, and execution rigor WHAT YOU'LL NEED To be successful in this role, you'll need: - Demonstrated AI fluency with proven ability to accelerate product management, design, and development - 10+ years of Product Management experience, with a proven track record of shipping consumer products at a global scale - 5+ years of experience launching successful products in fintech, DeFi, or similarly complex domains - 5+ years of leading and developing Product Management teams - Product vision & execution: Proven ability to translate bold ideas into delightful, impactful features with measurable results - User obsession: Relentless focus on creating intuitive, trustworthy, and scalable payment experiences - Cross-functional leadership: Able to align diverse stakeholders—from engineers to compliance teams—behind a shared vision - Analytical skills: Skilled at market sizing, opportunity assessment, and turning complex data into actionable product insights - Demonstrated experience driving AI-powered customer support solutions - Demonstrated unlimited curiosity: proactively researching, identifying, experimenting with, and adapting new technologies and vendors WHY REMOTE Coinbase is a remote-first company, with quarterly in-person working sessions called "surges." As a Group Product Manager, you