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Airbnb
Global Community Programs Lead
Job Description
ABOUT THE ROLE
Airbnb is redefining how people experience the world by connecting hosts and guests in authentic, community‑driven ways. As Global Community Programs Lead, you will be at the intersection of host advocacy and business strategy, ensuring that the Community Team’s initiatives are aligned with Airbnb’s global growth and brand objectives. Your role will involve shaping, executing, and scaling programs that empower hosts, enhance host‑guest interactions, and drive measurable impact across markets.
WHAT YOU'LL DO
- Partner with senior strategists to translate business priorities into actionable program roadmaps.
- Design and maintain detailed project plans, timelines, and budgets, ensuring on‑time delivery and resource optimization.
- Facilitate cross‑functional meetings, capture decisions, and track action items to keep teams accountable.
- Lead data‑driven reporting, measuring program performance against KPIs, and distilling insights for stakeholders.
- Build and nurture internal operational frameworks that serve as a model for program managers across the organization.
- Mentor junior project managers, sharing best practices and fostering a culture of continuous improvement.
WHAT YOU'LL NEED
- Minimum ten years of progressive project management experience in a fast‑paced, global environment.
- Mastery of project tools such as Airtable, Asana, or equivalent, with proven ability to manage complex budgets and vendor relationships.
- Strong analytical skills, with a track record of using data and AI tools to streamline workflows and drive decision‑making.
- Exceptional written and verbal communication, capable of translating technical details into clear, concise updates for diverse audiences.
- Demonstrated ability to juggle multiple initiatives, prioritize effectively, and deliver results under tight deadlines.
- Proven experience building stakeholder relationships and managing expectations across cross‑functional teams.
WHY REMOTE
Airbnb’s distributed culture empowers teams to work asynchronously, giving you the flexibility to balance professional commitments with personal life. Remote work allows you to collaborate with colleagues across time zones, bringing diverse perspectives to program design while maintaining a cohesive, results‑oriented mindset. You will have the freedom to structure your day around peak productivity, supported by a culture that values outcomes over hours logged.
BENEFITS
- Comprehensive health, dental, and vision coverage for you and your dependents.
- Generous paid time off, including vacation, sick leave, and personal days.
- Annual remote work stipend to support home office setup and connectivity.
- Dedicated learning and development budget for courses, certifications, and conferences.
- Access to wellness programs, mental health resources, and employee assistance services.
- Equity participation and competitive salary aligned with industry standards.