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Datadog
Enterprise Sales Engineer - UK
Job Description
ABOUT THE ROLE
As an Enterprise Sales Engineer at Datadog, you will partner with Sales to help customers understand the value of our platform and how it solves their most important technical and business challenges. You will lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.
WHAT YOU'LL DO
As a trusted advisor, you will bridge business goals with technical solutions, playing a key role in winning new business and expanding existing accounts. Your responsibilities will include:
- Owning the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from prospect to closed won
- Leading customer discovery to uncover technical challenges, business goals, and success criteria, then translating those needs into tailored Datadog solutions
- Delivering engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
- Project managing technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
- Identifying and cultivating technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally
- Participating actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
- Maintaining operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
- Collaborating cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers
WHAT YOU'LL NEED
To succeed in this role, you will need:
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
- Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
- Strong communication skills, with the ability to explain technical concepts to a range of audiences
- A consultative approach to problem-solving and customer engagement
- Ability to manage multiple opportunities and priorities in a fast-paced environment
- Growth mindset by embracing change and AI tools
- Willingness to travel as needed to support customer engagements
WHY REMOTE
Datadog is a remote-first company, offering the flexibility to work from anywhere while maintaining a strong connection with the team.
BENEFITS
Datadog offers a range of benefits, including:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks