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Intercom
Enterprise Business Development Representative
Job Description
ABOUT THE ROLE
As an Enterprise Business Development Representative, you will play a critical role in driving revenue growth for Fin's Sales organization through strategic pipeline generation within our enterprise segment. You will be responsible for engaging with senior stakeholders at large, complex organizations across EMEA markets, helping them see how Fin can transform their customer experience.
WHAT YOU'LL DO
As an Enterprise Business Development Representative, your primary responsibilities will include:
- Owning and prioritizing a named book of enterprise accounts (2000+ employees) in partnership with Enterprise Account Executives across EMEA markets
- Generating new business pipeline through high-quality, multi-threaded outreach across phone, email, LinkedIn, and events, targeting multiple stakeholders within the same account
- Engaging senior and executive-level buyers (VP, C-Suite) with relevant, insight-led messaging tailored to their business and industry
- Running account-based prospecting strategies, not just single-prospect outreach, building a view of the full buying group before engaging
- Providing a best-in-class experience for Fin's prospective enterprise customers throughout the outbound process
- Maintaining deep knowledge of Fin's product, enterprise use cases, and market positioning
- Partnering with Enterprise AEs to align on account strategy, territory planning, and pipeline reviews
- Engaging in team development and mentoring of newer BDR teammates
WHAT YOU'LL NEED
To be successful in this role, you will need:
- 2+ years of customer-facing experience in a BDR, SDR, or similar outbound role; enterprise or commercial SaaS experience strongly preferred
- Strong desire to build a career in sales; you want to grow into an Account Executive or senior closing role
- Enterprise Prospecting Skills, including account-based outreach, researching a target account, mapping the stakeholder group, and building a multi-thread strategy
- Operational Excellence, including managing a large account list, prioritizing and focusing your activity, and maintaining CRM hygiene
- Competitive Landscape & Industry Knowledge, including strong knowledge of the enterprise SaaS landscape, Fin's key verticals, and the customer experience / AI space
- Communication skills, including crafting compelling, concise messaging for executive audiences and adapting your tone and content across channels and personas
- Growth Mindset, including being self-aware, recognizing areas for improvement, and proactively seeking feedback
- Results Oriented, including bringing a never-settle approach to quota, progression, and team development
WHY REMOTE
As a remote employee, you will have the flexibility to work from anywhere and be part of a community that believes in development and promotion from within. You will be empowered to achieve your goals, exceed expectations, and continue to deliver real business impact.
BENEFITS
We offer a competitive salary and equity in a fast-growing start-up, as well as:
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools
- Flexible schedule and remote work arrangement
- Opportunities for professional growth and development
- Comprehensive health plan and parental leave policy
- Education stipend and life insurance