Enterprise Account Director

ABOUT THE ROLE We are seeking an experienced Enterprise Account Director to join our fast-growing sales team at Clari + Salesloft. As a key member of our team, you will be responsible for building and maintaining strong relationships with our large-scale enterprise clients, driving revenue growth, and ensuring customer success. WHAT YOU'LL DO As an Enterprise Account Director, your primary responsibilities will include: - Full-Cycle Account Ownership: Managing a portfolio of large-scale enterprise accounts, driving full-cycle accountability for high-value renewals, expansion opportunities, and complex cross-sell transactions. - Driving Net-New Revenue: Identifying and closing net-new revenue within your install base, navigating complex organizational structures to displace incumbents and introduce new product lines, maximizing Total Contract Value. - Strategic Account Planning: Architecting and implementing sophisticated account success plans that align our technology's value proposition with specific business units and their long-term alignment between their business goals and our solutions. - Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue. - Executive Relationship Building: Building a "multi-threaded" network of stakeholders, securing buy-in from VP and C-level executives, and establishing yourself as a credible business partner. - Executive Business Reviews (EBRs): Leading regular business reviews with key stakeholders to demonstrate realized ROI, socialize new product capabilities, and ensure the platform remains indispensable to the client's evolving tech stack. - Forecasting & Pipeline Accuracy: Maintaining a rigorous, data-driven sales process, providing leadership with high-confidence forecasts for both expansion bookings and retention. - Market & Competitive Intelligence: Staying up to date on industry trends and competitor movements to effectively position our value proposition against market alternatives. - Orchestrating Internal Resources: Leading a cross-functional team (Solutions Engineers, Customer Success, and Product) to ensure your accounts receive a cohesive experience, effectively acting as the one accountable for all customer-facing initiatives. - Voice of the Customer (VoC) Advocacy: Synthesizing client feedback and market friction points to provide actionable insights to the Product and Engineering teams, influencing the roadmap to better serve the "Install Base" and drive future expansion. WHAT YOU'LL NEED To succeed in this role, you will be a results-oriented, motivated, and strategic sales professional with a passion for sales technology and delivering a world-class customer experience. You should thrive in a fast-paced, hyper-growth startup environment and be laser-focused on deepening and expanding relationships within our existing customer base. WHY REMOTE This is a fully remote opportunity, and you will be able to work from any location in the United States. As a remote employee, you will have the flexibility to work in an environment that suits your needs, while still being part of a dynamic and collaborative team. BENEFITS - Competitive salary - Comprehensive health plan - Parental leave - Education stipend - Life insurance - Equipment stipend - Flexible schedule