Engagement Manager (Services Sales)

ABOUT THE ROLE The Engagement Manager (Services Sales) plays a critical role in empowering innovators to create, transform, and disrupt industries by unleashing the power of software and data. This quota-carrying Professional Services Sales role utilizes customer-facing sales, technical, consulting, and commercial experience to scope, negotiate, and close Professional Services opportunities, accelerating and de-risking the adoption of MongoDB by our customers. WHAT YOU'LL DO As an Engagement Manager, you will be a key leader within the PS team, working cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales. Your responsibilities will include: - Understanding customers' overall portfolio of applications and datasets, IT and business priorities, and success measures to adapt, develop, and design specific digital transformation approaches involving MongoDB technologies. - Helping transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work. - Partnering with a best-in-class sales organization and working effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB. - Having a solid sense of ownership, driving all deals or technical scopings from inception to closure. - Managing the Professional Services pipeline for bookings and revenue forecasts for your region. - Expertly articulating the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks. - Working with our practice team to propagate internal skills and experience through the development of repeatable assets. - Working with the delivery team to transition any agreed-upon project scope and customer expectations to ensure successful project delivery. - Proactively seeking opportunities to support and mentor other team members and share best practices. - Having situational awareness and reacting appropriately in group settings. WHAT YOU'LL NEED To succeed in this role, you will need: - A BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience. - A minimum of 5 years of experience in the sale of Professional Services and/or technology solutions at an enterprise software company. - Experience as an architect, consultant, project manager, or Professional Services manager. - Experience internally positioning and selling professional services. - Experience carrying a quota for PS bookings. - General knowledge of Databases (RDBMS, SQL, NoSQL). - Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall). - Knowledge of software architecture including both cloud and on-premise technologies (e.g. AWS, GCP, Kubernetes, Openshift). - The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays. - An ability to scope and estimate projects. - Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings. - Ability to travel for key engagements and team offsites. - Fluency in both French and English languages. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere, while still being part of a global team that is changing the way the world uses data. You will be empowered to innovate and make a meaningful