Director, People Business Partner - GTM

ABOUT THE ROLE We are seeking a Director, People Business Partner - GTM to lead the people agenda for Pendo's Revenue and Marketing organization. This role will oversee a small global team of People Partners, manage a direct client portfolio, and partner closely with GTM leadership to drive workforce strategy, organizational design, talent development, performance management, employee relations, and people analytics for the business. WHAT YOU'LL DO As Director, People Business Partner - GTM, you will be responsible for translating Pendo's People roadmap into a 3 to 6 month business unit plan for the GTM organization. You will anticipate the people implications of business decisions, bring a clear point of view on priorities and sequencing, and turn strategy into visible action. Your day-to-day responsibilities will include: - Leading a small, globally distributed team of People Partners supporting Revenue and Marketing - Setting priorities, coaching team members, maintaining consistency across markets, and owning the senior relationships and overall performance of the GTM People Partner function - Anticipating headcount needs, identifying leverage roles, and helping the business hire ahead of demand - Building and maintaining succession plans for critical GTM roles, ensuring gaps are documented, assigned, and actively addressed - Partnering with GTM leadership to identify, develop, and retain high-performing talent - Managing the performance management cycle and other People programs in partnership with Centers of Excellence - Serving as a trusted advisor to GTM leaders and managers through both strategic and difficult conversations - Using Workday, Pendo's analytics tooling, and AI-assisted workflows to surface attrition trends, engagement signals, and talent pipeline data WHAT YOU'LL NEED To be successful in this role, you will need: - 10 or more years of progressive HR business partner experience, including at least 5 years embedded in a GTM organization within a fast-moving, high-growth tech environment - Demonstrated track record partnering with VP and C-level GTM leaders on talent strategy, workforce planning, and organizational design, with measurable business outcomes - Experience scaling enterprise sales organizations, including exposure to complex sales cycles, incentive programs, and the MEDDPIC process - 3-5 years of experience leading a team of People Partners or HR professionals, ideally across global regions - Deep, hands-on experience independently managing complex employee relations matters, including investigations, corrective action, performance management, and separations - Strong written and verbal communication skills, business acumen, and change management experience - Active use of AI tools to accelerate HR workflows, with the ability to describe specific use cases, what they replaced, and the productivity impact WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and be part of a global team. You will be expected to communicate effectively with colleagues and leaders across different time zones and cultures. BENEFITS Pendo offers a comprehensive benefits package, including: - Health plan - Parental leave - Education stipend - Life insurance - Equipment stipend - Flexible schedule