Director of Fraud

ABOUT THE ROLE We're seeking a seasoned leader to join our Financial Crime & Fraud Collective as the Director of Fraud. As a key member of our team, you'll play a crucial role in protecting our customers from fraud and ensuring their trust in our services. With a strong background in fraud risk management and strategy, you'll lead our Fraud & Disputes Risk team and collaborate with cross-functional teams to build and embed effective fraud controls and processes. WHAT YOU'LL DO As the Director of Fraud, you'll be responsible for: - Leading our Fraud & Disputes Risk team and contributing to the wider Fraud & Disputes Group Leadership Team - Building and maintaining strong relationships with our Fraud Product, Engineering, Data, and Operations teams - Developing and implementing innovative fraud management strategies, leveraging the latest technologies to stay ahead of emerging trends and risks - Collaborating with cross-functional teams to create a positive culture within our Fraud Group - Working across all product lines, including current accounts, business banking, borrowing, and wealth - Employing data-driven approaches to identify opportunities and solve problems WHAT YOU'LL NEED - Significant experience leading high-performing risk teams in a regulated and fast-paced environment - Deep knowledge of fraud regulations in the UK and EU - Ability to balance product-led mindsets with deep fraud risk expertise - Experience in prioritizing and developing innovative fraud management strategies - Strong understanding of the latest industry developments and emerging trends in the fraud landscape - Excellent communication and influence skills, with the ability to speak to and influence senior internal and external stakeholders - Proven track record of developing high-performing teams and using continuous feedback to drive tangible impact - Data-driven approach, with the ability to self-serve and use technology to solve problems WHY REMOTE This role can be based in our London office, but we're open to distributed working within the UK. We offer flexible working hours, trusting you to work enough hours to do your job well, and at times that suit you and your team. BENEFITS - Salary: £136,000 - £180,000 + Incentive Awards tied to your performance - Flexible working hours - £1,000 learning budget each year to use on books, training courses, and conferences - Macbook and support for your work-from-home setup - Plus lots more! Read our full list of benefits at monzo.com/careers.