Director, Business Systems

ABOUT THE ROLE Figma is a leading design and collaboration platform that empowers teams to bring ideas to life from anywhere in the world. As a Director of Business Systems, you will play a critical role in shaping the future of design and collaboration by leading the development and implementation of business systems that power Figma's growth and operational needs. WHAT YOU'LL DO As a Director of Business Systems, you will lead a team of approximately 20 professionals across four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC. Your responsibilities will include: - Defining and executing the Business Systems strategy to ensure systems, processes, and roadmaps support Figma's growth and operational needs - Partnering with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes - Representing Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations - Defining and operationalizing the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization - Sponsorship and oversight of major business systems implementations, integrations, and transformation initiatives - Driving operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio WHAT YOU'LL NEED To be successful in this role, you will need: - 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors - Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems - Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs - Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships - Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes WHY REMOTE This is a full-time role that can be held from one of Figma's US hubs or remotely in the United States, allowing you to work from anywhere and enjoy the flexibility and autonomy that comes with remote work. BENEFITS At Figma, we offer a range of benefits to support your well-being and career development, including: - Competitive salary and bonus structure - Comprehensive health plan - Flexible schedule and remote work options - Education stipend and professional development opportunities - Life insurance and other benefits to support your overall well-being