Deal Desk Analyst - NYC

ABOUT THE ROLE The Deal Desk Analyst will play a crucial role in supporting the Global Sales Team at Datadog, a leading observability and security platform for the AI era. As a key member of the team, you will work closely with Sales Operations, Billing, Contracts, and Legal teams to provide quoting and deal structuring support. WHAT YOU'LL DO As a Deal Desk Analyst, your primary responsibilities will include: Developing in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to the Global Sales Team Acting as a creative problem solver to find solutions that meet customers' needs while adhering to Datadog's selling policies Solving customer satisfaction issues following the execution of deals Negotiating deals directly with customers as needed Working cross-functionally across various stakeholder groups, including Legal, Contracts, Sales Operations, Order Management, Revenue, Finance, and Product Management Functioning as a point of contact and subject matter expert for Sales on deal pricing matters Driving adherence to internal controls, protocols, and business rules WHAT YOU'LL NEED To be successful in this role, you will need: At least 4 years of overall experience, including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring and quoting complex SaaS transactions for a fast-growing multinational company Working knowledge of revenue recognition principles Strong attention to detail and ability to multi-task Excellent communication skills and ability to work in a fast-paced, high-pressure environment Strong quantitative skills and proficiency in MS Word, Excel, and PowerPoint Experience with Salesforce and CPQ is a bonus WHY REMOTE Datadog is a hybrid workplace that values work-life harmony and flexibility. As a remote employee, you will have the opportunity to create a work environment that best fits your needs while still being part of a dynamic and inclusive team. BENEFITS Datadog offers a comprehensive benefits package, including: Generous and competitive salary New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best-in-breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Note: The salary range for this role is $68,000 - $95,000 USD per year, and actual compensation may vary based on factors such as skills, qualifications, and experience.