Data center technician Dispatch

ABOUT THE ROLE We are seeking a skilled and experienced Network Smart Hands technician to join our team at Stripe. This role requires a strong technical background and excellent communication skills to address service work orders, collaborate with intercompany teams, and provide support for data center and application architecture. WHAT YOU'LL DO As a Network Smart Hands technician, you will be responsible for troubleshooting basic network issues, administering switches, routers, and firewalls, and assisting with the configuration and integration of hardware components on operating systems and networks. You will also assist with support of data center and application architecture, and participate in workshops for information collation. WHAT YOU'LL NEED To be successful in this role, you will need to have a strong technical knowledge of PCs, laptops, cabling, televisions, projectors, phones, peripherals, and site security equipment. You should also have excellent verbal and written communication skills, with the ability to exercise independent judgment within defined practices and procedures. Typically, 2-5 years of experience in a similar role is required. WHY REMOTE As a remote worker, you will have the flexibility to work from anywhere and collaborate with our team to deliver exceptional results. You will be part of a dynamic and innovative organization that values technical expertise and excellent communication skills. BENEFITS This role offers a competitive salary and a range of benefits, including the opportunity to complete a 1-hour online training course on basic Nutanix hardware replacement processes, provided free of charge by Hemmersbach. To be eligible for this role, you must have a pass rate above 90% in the training course.