Customer Engineer, Korea (Based in Seoul)

ABOUT THE ROLE Cloudflare is on a mission to help build a better Internet. As a Customer Engineer, you will be a key driver of our technical go-to-market strategy, serving as a trusted advisor to our customers throughout their entire journey. You will partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare's portfolio. WHAT YOU'LL DO As a Customer Engineer, you will be responsible for: - Technical Validation: Partnering with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare's portfolio. - Trusted Advisory: Acting as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. - Strategic Alignment: Owning the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer's evolving business goals and our product roadmap. - Commercial Accountability & Expansion: Carrying a variable quota tied directly to new business acquisition and/or ongoing account growth, ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. - AI Orchestration & Workflow Automation: Actively leveraging AI agents and internal platforms to automate routine tasks, reclaiming your time for strategic customer advisory. WHAT YOU'LL NEED To succeed in this role, you will need: - Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer. - Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway. - Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures. - Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions. WHY REMOTE As a remote Customer Engineer, you will have the flexibility to work from anywhere, while still being part of a global team that is shaping the future of the Internet. BENEFITS This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including comprehensive health insurance, parental leave, education stipend, and flexible schedule.