Coordenadora de Reservas

ABOUT THE ROLE We are seeking a highly skilled and experienced Coordenadora de Reservas to join our team at Ejzenberg Recursos Humanos. The ideal candidate will be responsible for managing the reservations department of a luxury hotel in the state of Bahia, with a remote work arrangement in São Paulo (Pinheiros). WHAT YOU'LL DO As a Coordenadora de Reservas, you will be responsible for implementing and training the reservations department, creating new processes and procedures, leading a team, and developing their skills. You will also be responsible for aligning the reservations and reception departments to ensure excellent results for the hotel. Your work schedule will be from Monday to Friday, 9:00 AM to 6:00 PM, with a flexible Saturday schedule working from home (with 1 assistant). WHAT YOU'LL NEED To be successful in this role, you will need: - A degree in Tourism, Hospitality, or a related field - English language skills (desirable) - Experience working in luxury hotels or resorts recognized for their high-quality services - Knowledge of the Totvs PMS, Omnibees, hotels net, OTAs, and channels systems WHY REMOTE This role offers a remote work arrangement in São Paulo (Pinheiros), allowing you to work from the comfort of your own home while still being part of a dynamic and growing team. BENEFITS - A monthly salary of R$ 6,300.00 to R$ 6,800.00 (variable) - Bonus tied to revenue achievement - Basic food basket (R$ 380.00) - R$ 53.00 per day for meals - Medical assistance