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Gitlab
Commercial Account Executive - Mid-Market, Canada
Job Description
ABOUT THE ROLE
We are seeking a highly skilled Commercial Account Executive to join our team at GitLab. As a key member of our Sales organization, you will be responsible for driving revenue growth and customer adoption in the mid-market segment. You will be the primary point of contact for prospective and existing customers, helping organizations modernize their software development processes with our AI-powered DevSecOps platform.
WHAT YOU'LL DO
As a Commercial Account Executive, you will own a broad book of business in your territory, managing the full sales cycle from prospecting to close, adoption, and expansion. Your responsibilities will include:
- Articulating the value of GitLab's AI-powered DevSecOps platform to mid-market prospects and customers, tailoring messaging to their business and technical needs.
- Building and maintaining a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities.
- Collaborating with cross-functional partners to coordinate account strategies and deliver a cohesive pre- and post-sales experience.
- Supporting customer adoption of GitLab solutions, proactively working to reduce churn and contraction, and participating in quarterly forecasting and territory planning.
- Contributing to continuous improvement by sharing win/loss insights and being a clear voice of the customer into the product via our public issue tracker.
WHAT YOU'LL NEED
To succeed in this role, you will need:
- Experience selling SaaS solutions, with a focus on value-based conversations with technical and business stakeholders.
- Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion.
- Strong customer relationship-building skills, including effective discovery, negotiation, and closing to support long-term customer outcomes.
- Comfortable driving consistent outbound prospecting activity and maintaining accurate territory and forecast documentation.
- Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels.
WHY REMOTE
As a remote team, we value flexibility and autonomy. You will be working asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. You must be located in Canada to be considered for this role.
BENEFITS
At GitLab, we offer a competitive salary and benefits package, including a comprehensive health insurance plan, 401(k) matching, and a generous paid time off policy.