Commercial Account Executive, Mexico

ABOUT THE ROLE As a Commercial Account Executive for Mexico, you will be the primary point of contact for prospective and existing small and medium-sized business and mid-market customers in Mexico. You will help organizations with up to 1,999 team members modernize how they plan, build, secure, and ship software with GitLab's AI-powered DevSecOps platform. WHAT YOU'LL DO As a Commercial Account Executive, your responsibilities will include: - Owning and managing a broad small and medium-sized business and mid-market book of business in Mexico, driving new and expansion opportunities from prospecting through close and renewal. - Focusing on customer accounts with up to 1,999 team members, navigating a range of project sizes and complexity within the small and medium-sized business and mid-market segments. - Articulating the value of GitLab's AI-powered DevSecOps platform, tailoring your approach to each customer's business and technical needs to support clear, outcome-focused decisions. - Building and maintaining a healthy pipeline through consistent outbound prospecting, qualification, and opportunity advancement, using structured methodologies such as MEDDPICC and Command of the Message. - Collaborating with Sales Development, Customer Success, Renewals, Marketing, technical teams, and Partners to coordinate account strategies, co-sell, and deliver a cohesive pre- and post-sales experience. - Supporting customer adoption of GitLab solutions, proactively working to reduce churn and contraction, and participating in quarterly forecasting and territory planning. - Sharing win and loss insights, updating the sales handbook, and serving as a clear voice of the customer through GitLab's public issue tracker. WHAT YOU'LL NEED To be successful in this role, you will need: - Fluency in Spanish and experience selling software as a service (SaaS) solutions through value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams. - Experience owning and managing a broad small and medium-sized business and mid-market territory as the primary point of contact, from prospecting through close, adoption, and expansion. - Skill in building and maintaining strong customer relationships, including discovery, negotiation, and closing in support of long-term customer outcomes. - Comfort driving consistent outbound prospecting, creating and maintaining a healthy pipeline, and keeping territory and forecast documentation accurate. - Ability to collaborate with Sales Development, Customer Success, Renewals, Marketing, Partners, and technical teams to coordinate and carry out account strategies. - Clear and structured communication skills, including presenting GitLab's DevSecOps value proposition to different audiences and documenting customer insights. - Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab's AI-powered DevSecOps platform. WHY REMOTE This role will be 100% remote and based in Mexico. You will work closely with a distributed team across account management, Sales Development, Customer Success, Renewals, Marketing, Partners, and technical teams. BENEFITS As a remote employee, you will have access to a comprehensive benefits package, including health insurance, parental leave, education stipend, and flexible schedule.