Client Success Manager, Hospital Solutions

ABOUT THE ROLE We are seeking a Client Success Manager to join our rapidly growing Hospital Solutions team at Doximity, a leading clinical AI company. As a Client Success Manager, you will be responsible for helping our clients achieve success and advising on best practices for defining, implementing, and realizing hospital marketing needs and goals. You will become an expert in the Doximity product suite and partner with internal teams to promote client retention. WHAT YOU'LL DO In this role, you will be responsible for managing multiple hospital accounts, executing all aspects of hospital marketing campaigns on the platform, and creating proofs and updating all platforms to reflect the latest marketing plan. You will also partner with clients to understand their goals and measure of success across all physician marketing campaigns, and own client reporting to showcase progress towards goals and campaign performance. Additionally, you will strategically partner with the Sales team for campaign execution through delivery to renewal. WHAT YOU'LL NEED To be successful in this role, you will need prior experience in healthcare or marketing agency required, with a strong background in client management and a proven track record of success working independently and within a team. You will also need exceptional attention to detail, written and verbal communication, and time management skills, as well as the ability to coordinate large amounts of information across multiple projects. Prior experience working remotely and knowledge of Salesforce and Airtable are also a plus. WHY REMOTE This role is fully remote in the United States, offering the flexibility and trust to work from anywhere while still being part of a dynamic and mission-driven team. BENEFITS In addition to competitive compensation, Doximity offers a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, 401(k) with company match, flexible paid time off and company holidays, paid parental leave, professional development and learning opportunities, wellness and mental health resources, and remote work support and home office stipend.