CI001 Courier

ABOUT THE ROLE FedEx is a global leader in logistics and supply chain solutions, and our courier team is the frontline that delivers on that promise to customers every day. As a Courier you will be the face of FedEx, ensuring packages arrive safely, on time, and with a level of service that reflects our brand’s reputation for reliability and professionalism. This role is integral to our commitment to customer satisfaction and operational excellence, and it offers a dynamic environment where your driving, customer service, and logistical skills directly impact our customers’ experience. WHAT YOU'LL DO You will drive and operate non‑articulated vehicles safely, adhering to all federal, state, and company safety regulations. You will pick up, sort, and deliver packages and documents, maintaining accurate records of stop counts and any mis‑sorts. You will scan and label shipments according to FedEx procedures, ensuring compliance with hazardous and international shipping requirements. You will engage with customers to answer questions about FedEx services, provide shipping supplies, and identify opportunities for additional business. You will load and unload vehicles, perform minor vehicle maintenance, and keep your work area clean and organized. You will collaborate with the sales team by passing leads and reporting on customer trends, and you may be called upon to support other operational duties as needed. WHAT YOU'LL NEED A high school diploma and a valid driver’s licence (C1 or C2) are required, along with a clean driving record and at least one to two years of professional driving experience. You must be able to lift 50 pounds and maneuver packages up to 150 pounds safely. Strong verbal and written communication skills, a customer‑focused mindset, and the ability to work variable shifts—including weekends and holidays—are essential. You should demonstrate proficiency in basic reading, map reading, sorting, and math, and you must be a team player who can solve problems efficiently and maintain a high level of accuracy and attention to detail. A basic understanding of FedEx features of service and the ability to use scanning equipment will be expected. WHY REMOTE FedEx embraces a flexible, distributed culture that values work‑life balance and employee well‑being. While this courier position is primarily on‑site, we support flexible scheduling and encourage employees to balance their personal commitments with their professional responsibilities. For eligible roles, we provide remote work options and asynchronous collaboration tools, ensuring that all team members can contribute effectively regardless of location. Our distributed approach fosters innovation, reduces commute times, and enhances overall job satisfaction. BENEFITS FedEx offers a comprehensive benefits package that includes competitive health, dental, and vision coverage; a generous paid time off program; a remote work stipend for eligible employees; and a learning and development budget to support career growth. Additional benefits include a retirement savings plan, employee assistance programs, and a commitment to sustainability and social responsibility across all operations.