Business Analyst

ABOUT THE ROLE Blockchain is a leading global crypto company, connecting the world to the future of finance. With over 90 million wallet holders and 40 million verified users, it facilitates over $1 trillion in crypto transactions. We're seeking a Business Analyst to support strategic products, markets, and customer segments within our Consumer business. WHAT YOU'LL DO As a Business Analyst, you'll play a key role in driving business performance, growth opportunities, customer insights, product execution, and operational excellence. You'll work closely with cross-functional teams, including Business Leads, Product, Engineering, Trading, Risk, Compliance, Marketing, Finance, and Regional teams, to identify opportunities, shape product priorities, build business cases, track performance, and support the launch of new initiatives. Your responsibilities will include: - Supporting the strategy, roadmap, and commercial performance of key business areas within Consumer - Analyzing business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L - Working with Business Leads and Product Managers to identify product opportunities, define problem statements, and support prioritization - Translating business goals, customer insights, and data analysis into clear product recommendations - Building dashboards, reports, and analysis to help teams understand performance, diagnose issues, and identify opportunities - Supporting business cases for new products, features, markets, or customer propositions - Partnering with Product and Engineering to define requirements, clarify trade-offs, and support delivery of customer-facing features - Supporting product launches by coordinating inputs across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams - Working with Trading, Treasury, Risk, Finance, and Compliance to analyze pricing, economics, risk controls, and profitability - Tracking competitors, customer behavior, and market trends to identify opportunities to differentiate and win share - Helping establish a clear operating cadence around performance tracking, experimentation, launches, product reviews, and business reviews WHAT YOU'LL NEED To succeed in this role, you'll need: - Experience in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology - Strong analytical skills and comfort working with data, business modeling, funnels, unit economics, pricing, conversion, retention, and profitability - Ability to turn data, customer insights, and business problems into clear product recommendations - Strong product judgment and a strong interest in building customer-facing products - Ability to work closely with Product and Engineering teams, including helping define requirements, prioritize opportunities, and support execution - Strong communication skills and ability to present findings clearly to cross-functional stakeholders - Comfort operating in a fast-moving, ambiguous environment - High ownership, attention to detail, and willingness to work across both strategic analysis and hands-on product execution - Interest in crypto, fintech, consumer products, and high-growth businesses WHY REMOTE We offer a hybrid model that allows for remote and on-site work, providing flexibility and work-life balance. BENEFITS - Full-time salary based on experience and meaningful equity in an industry-leading company - Unlimited vacation policy; work hard and take time when you need it