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Fairmont Hotels & Resorts

Building Operator Level One

OtherFull-TimeMid-Level
Location
Worldwide
Job Type
Full-Time
Experience
Mid-Level
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Job Description

ABOUT THE ROLE The Building Operator Level One is a key member of the hotel's engineering team, responsible for ensuring the smooth operation of the hotel's facilities and systems. Reporting to the Director of Engineering, this role requires a strong mechanical aptitude, excellent communication skills, and a commitment to delivering exceptional guest service. WHAT YOU'LL DO As a Building Operator Level One, you will be responsible for: - Providing professional, engaging, and proactive guest service while supporting fellow colleagues - Demonstrating Accor core values in all interactions - Establishing and maintaining quantitative standards of performance and utilizing performance management principles to maximize productivity - Assisting guests regarding property facilities in an informative and helpful way - Responding promptly to service requests from all facility departments and outlets - Ensuring all physical operations, including propane gas equipment, plumbing, water treatment, laundry systems, and utilities, are maintained to standard - Performing routine preventative maintenance of systems and equipment - Monitoring and managing a cost-effective energy management program - Conducting regular inspections of facilities and surrounding areas - Observing and testing the operation of machinery or equipment to diagnose malfunctions - Dismantling and reassembling equipment after completion of inspections, testing, or repairs - Assisting with developing and monitoring an effective inventory control process for designated supplies - Establishing and maintaining collaborative working relationships with relevant vendors - Ensuring hotel compliance with all government regulations pertaining to building code requirements, health, fire, and life safety programs - Responding promptly to maintenance requests from guests, colleagues, and management - Complying with OSHA regulations, Material Safety Data Sheets (MSDS), and safety precautions - Participating in the hotel's energy management, emergency preparedness, occupational health and safety, and environmental programs WHAT YOU'LL NEED To be successful in this role, you will need: - A 1st Class Power Engineering certification (or the ability to obtain certification within a set timeframe) - A strong mechanical aptitude and a degree/diploma in Engineering, Building Management, Mechanics, or appliance trade certification - A minimum of 3 years of working experience in a similar position within a luxury hotel - Proven record of sound technical judgment and working knowledge of building systems and testing equipment - Health and Safety certification and adherence to policies and procedures - Demonstrated knowledge of all regulations, including building codes, fire, and health department requirements - Ability to read, understand, and interpret engineering and building blueprints - Proven leadership and team development skills - Strong organizational, project management, analytical, and problem-solving skills - Computer literacy and excellent interpersonal and communication skills - Demonstrated commitment to continuous improvement and awareness of cutting-edge facilities and energy management technologies and strategies - Ability to read, write, speak English fluently - Strong work ethic, high responsibility, reliability, and flexibility to work extended hours, including evenings, public holidays, and weekends WHY REMOTE As a Building Operator Level One, you will have the opportunity to work in a fast-paced and dynamic environment, ensuring the smooth operation of the hotel's facilities and systems. This role requires a strong mechanical aptitude, excellent communication skills,