Associate, Member and Provider Optimization

ABOUT THE ROLE We're hiring an Associate, Member and Provider Optimization to join our Member and Provider Services Optimization team at Oscar, a health insurance company built around a full stack technology platform and a relentless focus on serving our members. As an Associate, Member and Provider Optimization, you will play a critical role in working cross-functionally with business and technical stakeholders to represent the needs and interests of the department in company-wide strategic initiatives and in solving business problems related to internal processes. WHAT YOU'LL DO As an Associate, Member and Provider Optimization, your primary responsibilities will include: - Leading the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion - Evaluating overall departmental performance by creating, gathering, analyzing data and assisting in development of departmental metrics and implementation of mitigation strategies - Collaborating with all relevant partner groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation programs - Mentoring team members and promoting colleagues' growth - Ensuring compliance with all applicable laws and regulations - Other responsibilities as assigned WHAT YOU'LL NEED To be successful in this role, you will need: - A bachelor's degree or 3+ years of commensurate experience - 3+ years of work experience in operations, health insurance, data analysis, engineering or consulting - 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools - 2+ years of experience with end-to-end project management - 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures - 2+ years of experience with process improvement methodologies such as Lean, Six Sigma or Theory of constraints - Bonus points for a bachelor's degree in Engineering, Business Administration, or other related field, or Lean Six Sigma Green Belt certification or higher WHY REMOTE This is a remote position, open to candidates who reside in the United States, with the possibility of future hybrid models involving a presence at the hub office associated with your metro area. BENEFITS - Base pay: $87,188.40 - $114,434.78 per year - Eligibility for employee benefits, including medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements - Unlimited vacation program and annual performance bonuses - Opportunity to work with a company that values diversity, equity, and inclusion, and provides a supportive and inclusive work environment