Associate Manager, SAM

ABOUT THE ROLE We are seeking an Associate Manager, Compliance to join our CX Global Financial Crimes Operations team at Coinbase. As a high-performing team member, you will be responsible for ensuring our compliance operations programs operate effectively and efficiently. You will own the compliance content function across Transaction Monitoring, Screening, and Enhanced Due Diligence, lead a small team of contractors, and serve as an operational program manager for the Transaction Monitoring function. WHAT YOU'LL DO As an Associate Manager, Compliance, you will be responsible for the following key tasks: - Own the end-to-end content lifecycle across Transaction Monitoring, Screening, and Enhanced Due Diligence, managing intake, prioritization, creation, review, approval, publishing, and change communication for all procedural content, guidance documents, and job aids. - Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against deadlines. - Drive program management for the Transaction Monitoring function, hosting weekly change management meetings, tracking the book of work, resolving blockers, and reporting progress to senior leadership. - Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual effort across daily operations. - Partner cross-functionally with Engineering, Learning and Development, Operations, Second Line Compliance, and Program teams to align content and process changes across the organization. - Shape the AI strategy for the content domain, identifying opportunities for automation, building agent-driven solutions, and driving adoption across the team. WHAT YOU'LL NEED To be successful in this role, you will need: - 7+ years of experience in compliance operations, financial crimes, Anti-Money Laundering/Bank Secrecy Act, or related regulatory environments. - Demonstrated program management track record, including managing 3+ cross-functional initiatives simultaneously with structured tracking and deadline-driven delivery. - Hands-on experience applying Anti-Money Laundering/Bank Secrecy Act, transaction monitoring, sanctions screening, or Enhanced Due Diligence regulatory frameworks in an operational context. - Proven ability to build and manage AI agents and automated workflows, including driving AI strategy and adoption within a functional domain. - Experience managing content lifecycles or knowledge management functions in a regulated environment, with published outputs used by front-line operations teams. - The ability to utilize generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. WHY REMOTE Coinbase is a remote-first company, with quarterly in-person working sessions called "surges." As a remote team member, you will have the flexibility to work from anywhere while still being part of a dynamic and collaborative team. BENEFITS - Annual base salary range: $117,385 - $117,385 USD. - Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). - Coinbase is an Equal Opportunity Employer and welcomes applications from diverse candidates.