Account Manager

ABOUT THE ROLE We're seeking a talented Account Manager to help our clients understand the power of Lyft Business. As a key member of our team, you'll build and manage a named account list of large organizations in the US, ensuring they leverage Lyft's products for any transportation objective they have. This is a unique opportunity to join a dynamic team that's changing the way companies, brands, and organizations operate and move people around. WHAT YOU'LL DO As an Account Manager, your responsibilities will include: - Building and managing a named account list of large organizations in the US - Partnering with Fortune 500 companies to design, sell, and implement custom transportation solutions for their passengers - Identifying and generating additional revenue streams within existing accounts - Maintaining an active pipeline with meticulous attention to opportunity staging, close dates, revenue forecasts, and deal documentation - Selling Lyft to stakeholders within client organizations and upleveling decision maker contacts - Working with internal cross-functional partners to represent the voice of clients with Product, Engineering, Sales Operations, Legal, Marketing, etc. - Leading and owning recurring check-ins and scalable touch points with clients - Addressing roadblocks, tackling challenges, highlighting success, and communicating account 'health' updates and best practices - Collaborating with the Marketing team to develop strong and scalable 'go to market' collateral and campaigns - Operating in a proactive and entrepreneurial manner, with autonomy to plan your own path to success WHAT YOU'LL NEED To succeed in this role, you'll need: - 3+ years of experience in a customer-facing role (Sales, Customer Success, Business Development experience preferred from any field) - Comfort working in a sales environment, operating with a sense of urgency and independent spirit - Ability to communicate effectively (both in writing and verbally) about Lyft's transportation technologies and solutions - Previous experience working towards a revenue target and building strategies to drive revenue growth within managed portfolio - Strong understanding and curiosity of Lyft's platform and competitive landscape - Creative thinking to develop out-of-the-box ideas in order to overcome challenges and objections - Ability to build proactive business plans and curate your respective playbook on partner ride growth - Demonstrated success managing large customers and prioritizing workflow accordingly - Ability to deliver business value to the account and build on strong client relationships WHY REMOTE While this role will be based in-office on a hybrid schedule, we're a company that values collaboration and company culture. You'll have the opportunity to work with a talented team and contribute to a dynamic and innovative work environment. BENEFITS As a member of our team, you'll enjoy a range of benefits, including: - Great medical, dental, and vision insurance options with additional programs available when enrolled - Mental health benefits - Family building benefits - Child care and pet benefits - 401(k) plan with company match to help save for your future - 12 observed holidays, plus discretionary paid time off for salaried team members and 15 days paid time off for hourly team members - 18 weeks of paid parental leave for biological, adoptive, and foster parents - Subsidized commuter benefits - Monthly Lyft