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Instacart
Account Manager
Job Description
ABOUT THE ROLE
We're transforming the grocery industry at Instacart, where we believe everyone should have access to the food they love and more time to enjoy it together. Our team is building the future of grocery shopping, and we're looking for an experienced Account Manager to join us. As a key member of the Advertiser Success Team, you will be responsible for driving high-valued performance results for Instacart's ad products through optimizations and upsells, while communicating the value of Instacart to partners.
WHAT YOU'LL DO
As an Account Manager, you will collaborate with the Sales Team to build trusted CPG relationships, serve as the main point of contact for all pre and post-sale activities, and create media plans matching partner goals. You will also provide weekly reports to advertisers with sound optimizations to improve campaign performance and achieve advertisers' KPI. Additionally, you will lead CPG cadence calls to present campaign and category insights with a data-driven approach, and present compelling category and advertiser-specific business trends and insights.
WHAT YOU'LL NEED
To be successful in this role, you will need an undergraduate college degree in business, advertising, commerce, digital marketing, or a related field. You will also require 3+ years of similar work experience, a proven track record of building strong customer relationships, and intermediate skills with Microsoft Excel, Google Drive, Salesforce, and Tableau. Knowledge of paid search, display, account management, ad serving, CPG, or e-commerce is also essential.
WHY REMOTE
At Instacart, we are a Flex First team, which means we prioritize flexibility and autonomy in our work arrangements. Our employees have the flexibility to choose where they do their best work, whether it's from home, an office, or a coffee shop, while staying connected and building community through regular in-person events.
BENEFITS
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote, and the base pay range for a successful candidate is dependent on their permanent work location. The role also includes a Sales Incentive Plan, with a cash variable incentive target based on individual sales performance. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.