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Sodexo
Accommodation Administrator FIFO 14 7 Roster Cairns Queensland
Job Description
ABOUT THE ROLE
We are seeking an experienced Accommodation Administrator to join our team in Far North Queensland. As a key member of our Integrated Services team, you will be responsible for providing high-quality accommodation services to our clients across various sites. This is a unique opportunity to work for a global leader in quality of life services, with a focus on delivering exceptional customer experiences in remote and challenging environments.
WHAT YOU'LL DO
Your primary responsibilities will include:
- High-volume accommodation check-ins and flight bookings
- Data entry and database maintenance
- Receptionist duties
- Providing exceptional customer service to clients
- Supporting a fast-paced team in a dynamic environment
WHAT YOU'LL NEED
To succeed in this role, you will need:
- Experience in accommodation reservation, preferably in a remote village, resort, or similar environment
- Administration experience supporting a high-volume team
- Intermediate to advanced proficiency in MS Office Suite
- Excellent written and verbal communication skills
- Open C-class Driver's License
- Ability to listen to customer needs, exceed expectations, and provide outstanding customer service in a friendly manner
- In-flight accommodation system knowledge is desirable but not essential
WHY REMOTE
This role is based in Weipa and surrounding suburbs, with the option to consider fly-in, fly-out from Cairns for the right applicant. Our 14-day on, 7-day off roster provides a great work-life balance.
BENEFITS
As a valued member of our team, you will have the opportunity to work for a global leader in quality of life services, with a focus on delivering exceptional customer experiences in remote and challenging environments.