Professional Services Intern – Global Customer Services (Fall 2026)

ABOUT THE ROLE Cloudflare is seeking a highly motivated and detail-oriented individual to support the Professional Services team in London. As an intern, you will play a key role in assisting with foundational project tasks and contributing to projects that enable customers to successfully build and deploy on Cloudflare by optimizing the use of AI in Professional Services internal operations. WHAT YOU'LL DO You will be responsible for designing, developing, and deploying AI-driven prototypes to automate manual workflows within the Professional Services Project and Resourcing ecosystem. You will also partner with engineering teams to identify, clean, and structure high-volume post-sales data for model training and fine-tuning. Additionally, you will refine and optimize system prompts and model parameters to ensure high-quality, hallucination-free outputs for internal advisory tools. You will act as a technical translator, taking high-level optimization ideas from GCS leadership and turning them into technical requirements and minimum viable products (MVPs). You will also contribute to internal knowledge bases and documentation to improve team efficiency and consistency. Furthermore, you will help document and control project workflows and deployment steps for internal teams and customers with the PMO and Resourcing functions. WHAT YOU'LL NEED To be successful in this role, you should have a strong background in Business, Project Management, or a related technical field with an element of AI. You should be currently pursuing a Bachelor’s or Master’s degree and be available for a full-time, 12-week internship. You should also have proficiency in verbal, written, and visual communication and be able to work seamlessly with diverse teams. WHY REMOTE As a remote worker, you will have the flexibility to work from our London office 3-5 days a week during the fall (Sept-Dec). This role provides exposure to Cloudflare’s Professional Services team and the opportunity to gain hands-on experience working with project managers, project coordinators, and consultants who deliver technical solutions to customers. BENEFITS As an intern at Cloudflare, you will have the opportunity to gain real-world experience contributing to projects that support customer adoption of Cloudflare technologies. You will also receive mentorship from experienced PMO members and have the chance to leverage networking opportunities within the organization to learn from experienced mentors.