Intern, Customer Success Program Management

ABOUT THE ROLE We are seeking an exceptional Intern, Customer Success Program Management to join our growing team at Workato. As a key member of our Customer Success Program Management team, you will be involved in working at the intersection of customer success, program operations, and technology. You will support a portfolio of content strategy across all programs and initiatives, taking raw inputs and turning them into clean, clear, audience-ready outputs. WHAT YOU'LL DO In this role, you will be responsible for: - Supporting the design of our internal content strategy - Using AI tools to transform and polish our communications and documentation strategy - Building and maintaining enablement documents, checklists, and operational trackers - Supporting Asana project management across an active portfolio - Synthesizing research and cross-functional inputs into structured briefs and slide narratives WHAT YOU'LL NEED To be successful in this role, you will need: - Currently pursuing a degree in communications, business, marketing, or a related field - Hands-on experience using AI tools like ChatGPT or similar in a practical context - Strong written communication skills with a clear, direct style - Organized, proactive, and comfortable working with multiple workstreams at once - Familiarity with Google Workspace, Slack, and project management tools is a plus WHY REMOTE At Workato, we believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. Our company offers a vibrant and dynamic work environment along with a multitude of benefits that you can enjoy inside and outside of your work life. BENEFITS We offer a range of benefits to support your well-being and career growth, including a vibrant and dynamic work environment, flexible schedule, and opportunities for professional development.