Implementation Engineer II

ABOUT THE ROLE Implementation Engineers at Adyen play a critical role in partnering with businesses to design, integrate, and scale their use of Adyen's payment platform. As an Implementation Engineer II, you will be at the center of complex technical delivery and pre-sales collaboration, helping merchants make architectural decisions that directly impact performance, scalability, and global expansion. WHAT YOU'LL DO As an Implementation Engineer II, your key responsibilities will include: - Delivering end-to-end implementation projects from solution design through to go-live - Designing and helping merchants build high-performance, API-based integrations for complex systems - Partnering closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants - Acting as the primary technical partner for merchants, guiding architecture and integration decisions - Building alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants - Guiding merchants through technical design decisions, testing, and production readiness - Improving delivery quality by sharing best practices and helping elevate team knowledge - Supporting a culture of growth by sharing knowledge and helping others unblock and succeed - Acting as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering - Advocating for improvements in Adyen's products and integration experience based on recurring merchant challenges and feedback WHAT YOU'LL NEED To succeed in this role, you will need: - At least 5 years of experience in technical consulting, integrations, or software engineering - Proficiency in English for technical conversations and native Mandarin language skills - A deep understanding of APIs and experience working across frontend and backend systems - Comfortable making decisions in ambiguous environments - Solid communication skills to lead technical discussions and build credibility with both technical and business stakeholders - A proactive approach to working on projects and a focus on scalable solutions WHY REMOTE This role is based out of our Shanghai office. We value in-person collaboration and do not offer remote-only roles. BENEFITS Adyen offers a range of benefits to support the well-being and growth of its employees, including opportunities for career development and a commitment to diversity, equity, and inclusion.