IMPIEGATO A TELEFONICO RECUPERO CREDITI FULL PUGLIA

ABOUT THE ROLE We are seeking a skilled and motivated individual to join our team as a Phone Collection Agent in Puglia, Italy. As a key member of our credit management team, you will be responsible for managing a portfolio of clients and negotiating payment plans through effective and professional phone communication. WHAT YOU'LL DO As a Phone Collection Agent, your primary responsibilities will include: - Conducting professional and effective phone calls with clients to negotiate payment plans - Analyzing client cases and identifying the root causes of non-payment - Negotiating sustainable payment solutions with clients - Monitoring client cases until resolution - Updating client information on our company's management system WHAT YOU'LL NEED To be successful in this role, you should possess the following skills and qualifications: - A degree or higher - Strong results-oriented mindset - Excellent communication and negotiation skills - Good knowledge of computer software and hardware - Ability to work in a team and solve problems independently - Willingness to work in a full remote environment WHY REMOTE As a full remote employee, you will have the flexibility to work from anywhere in Puglia, Italy, and enjoy a better work-life balance. Our company offers a dynamic and meritocratic work environment where skills, professionalism, and teamwork are highly valued. BENEFITS We offer a competitive salary, starting at 8.65 euros per hour, and opportunities for growth and development within a leading company in the credit management industry. Our benefits package includes: - A contract of collaboration regulated by the National Collective Agreement of the sector - A growing and guaranteed hourly wage - Performance-based incentives - Full remote work arrangement - Flexible work schedule to promote work-life balance - Opportunities for professional growth and development through initial training and ongoing support.