Commercial Account Executive - Balkans

ABOUT THE ROLE We are seeking a Commercial Account Executive to cover The Balkans region for GitLab, the intelligent orchestration platform for DevSecOps. As a key member of our Mid-market Sales team, you will be responsible for building and maintaining relationships with growing organizations in the region, helping them adopt and expand our AI-powered DevSecOps platform. This is a fantastic opportunity to join a distributed team of sales professionals who collaborate asynchronously to manage a broad book of business in the mid-market segment. WHAT YOU'LL DO As a Commercial Account Executive, you will be responsible for managing the full sales cycle for prospects, from discovery and solution alignment through negotiation and close. You will work closely with business development, marketing, and technical teams to ensure a seamless customer experience. Your primary goals will be to build trusted relationships with customers, deliver meaningful business outcomes, and represent the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. In your first year, you will focus on building a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You will analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams. WHAT YOU'LL NEED To succeed in this role, you will need to have proven success in software sales, ideally in a Commercial market context, managing a varied book of business. You will also need to have effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management. Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions is also essential. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere in the world, as long as you have a stable internet connection. You will be part of a distributed team that collaborates asynchronously to manage a broad book of business in the mid-market segment. This means you will have the opportunity to work with colleagues from diverse backgrounds and locations, and contribute to a dynamic and fast-paced sales environment. BENEFITS As a full-time employee of GitLab, you will be eligible for a range of benefits to support your health, finances, and well-being, including comprehensive health insurance, a generous parental leave policy, and a competitive education stipend. You will also have access to a flexible schedule, allowing you to balance your work and personal life.