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Shalom
Asesor call center Remoto lima o provincia
Job Description
ABOUT THE ROLE
We are seeking a highly skilled and customer-focused Call Center Agent to join our team at Stripe. As a Call Center Agent, you will play a critical role in providing exceptional customer service to our clients, resolving issues efficiently, and ensuring a positive experience for all interactions.
WHAT YOU'LL DO
As a Call Center Agent, your key responsibilities will include:
* Providing a warm and welcoming experience to all clients through phone calls and virtual interactions
* Effectively and efficiently handling customer inquiries and resolving issues in a timely manner
* Offering expert advice and guidance to clients, addressing their concerns and requirements with a high level of professionalism and courtesy
* Collaborating with the team to achieve exceptional customer satisfaction and service standards
* Performing other duties as assigned by the immediate supervisor
WHAT YOU'LL NEED
To succeed in this role, you will require:
* A minimum of 3 months of experience in a Call Center environment
* Proficiency in basic computer skills and Microsoft Office (user level)
* Strong communication and interpersonal skills, with the ability to handle critical customer situations
* Reliable equipment for remote work
* Availability to work a rotating shift schedule, Monday to Friday
WHY REMOTE
As a remote Call Center Agent, you will have the flexibility to work from the comfort of your own home, with the added benefit of a bonus for telecommuting.
BENEFITS
* Competitive salary: S/565
* Compliance with labor law benefits
* Bonus for telecommuting
* A pleasant and supportive work environment