Success Engineer (Global)

ABOUT THE ROLE We are seeking a highly technical Success Engineer to join our global team at Metabase. As a key member of our growing organization, you will play a critical role in helping our customers get the most out of our data platform. WHAT YOU'LL DO As a Success Engineer, you will be responsible for providing expert-level support and guidance to our customers, including software engineers, data engineers, and data analysts. You will help our customers overcome technical challenges, optimize their use of Metabase, and achieve their data insights goals. Your passion for data and customer success will drive you to deliver exceptional support and advice, ensuring our customers achieve their full potential with our platform. WHAT YOU'LL NEED To be successful in this role, you will need to possess a strong technical background, with a deep understanding of data tools and technologies. You should be highly customer-focused, with excellent communication and problem-solving skills. Experience working with open-source software and a passion for data analysis and insights are also essential. WHY REMOTE As a remote-based company, we offer the flexibility and autonomy to work from anywhere. Our team is global, and we value the diversity and perspectives that come with working remotely. BENEFITS We offer a competitive salary and a range of benefits to support your career growth and well-being.