Staff Software Engineer | United States | Remote

ABOUT THE ROLE Grafana Labs is a 100% remote company with 1,600+ team members across 40+ countries, founded on the principles of open source, open standards, open ecosystems, and open culture. We're a global collaborative culture with a passion for meaningful work, and we're looking for a Staff Integrations Engineer to join our GTM Tools & Technology team. This is a builder role that requires a strong focus on systems integration and/or internal platform development, and a passion for innovation and collaboration. WHAT YOU'LL DO As a Staff Integrations Engineer, you will own the architecture and delivery of integrations across our go-to-market stack, including Salesforce, Snowflake/BigQuery, Slack, Grafana, and billing & finance systems. You will define and enforce integration patterns and API standards across the GTM stack, lead incident response and root-cause analysis for integration failures, and drive improvements to observability and alerting. You will also partner with Revenue Operations to translate business requirements into reliable, scalable technical solutions, and evaluate and rationalize third-party connectors, middleware, and iPaaS tooling against build-vs-buy criteria. You will design and ship internal applications that replace SaaS point-solutions, reducing cost, consolidating workflows, and increasing team leverage. You will establish a lightweight internal development practice, leveraging AI/LLM capabilities to accelerate internal tool development and automate repetitive operations work. You will maintain a clear deprecation roadmap tied to measurable SaaS spend reduction targets. You will set the technical direction for how GTM systems share data, defining canonical data models, source-of-truth ownership, and sync strategies. You will conduct design reviews and provide architectural guidance to engineers, RevOps analysts, and technical stakeholders, and identify and remediate technical debt proactively. WHAT YOU'LL NEED 8+ years of software engineering experience, with a strong focus on systems integration and/or internal platform development Expert-level Python Deep hands-on experience with Salesforce (data model, APIs, automation) and at least one cloud data warehouse (Snowflake or BigQuery) Proven track record building internal tooling that replaced or meaningfully reduced reliance on commercial SaaS products Solid grasp of data modeling, API design, event-driven architectures, and ETL/ELT patterns Experience integrating billing, finance, or quote-to-cash systems (e.g., Stripe, NetSuite, Zuora, or similar) Demonstrated ability to work autonomously in ambiguous environments Strong communicator with excellent written and verbal skills WHY REMOTE Grafana Labs is a 100% remote company, and we're interested in applicants in USA time zones only at this time. We're a global collaborative culture with a passion for meaningful work, and we're looking for someone who can thrive in a remote environment. BENEFITS We invest heavily in developer productivity, and you can use modern AI coding assistants as part of your daily workflow, backed by a company-funded usage budget. You'll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).