Solutions Architect

ABOUT THE ROLE We are seeking a seasoned Solution Architect to join our Field Engineering team at Vercel, a leading agentic infrastructure company. As a trusted advisor to our enterprise customers, you will play a critical role in shaping the future of software development and deployment. You will work closely with our sales team to qualify technical fit, design future-state architectures, and help customers successfully adopt and standardize on Vercel. WHAT YOU'LL DO As a Solution Architect, you will be responsible for: - Partnering with sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities - Designing target architectures for modern Agentic workflows, AI and web applications on Vercel, and integrations with headless and composable ecosystems - Creating and delivering tailored demos, technical presentations, and workshops that clearly articulate Vercel's value and differentiate our platform - Owning and running proofs of concept and pilots end-to-end, defining success criteria, guiding implementation, and ensuring executive-level outcomes are documented - Acting as lead architect post-sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel - Proactively engaging with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement - Collaborating with other members of the Field Engineering Team to standardize playbooks, reusable assets, and patterns that scale across customers and regions - Responding to and coordinating security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements - Capturing recurring themes, patterns, and gaps from the field and feeding them back into Product and Engineering roadmaps as the technical Voice of the Customer - Contributing to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel WHAT YOU'LL NEED To be successful in this role, you will need: - Significant experience in a customer-facing technical role, such as solutions architect, sales engineer, platform architect, or agency software engineer, working with modern web or cloud platforms - Strong hands-on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js, and the ability to review and discuss application code with engineering teams - Understanding of web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows, and the ability to translate them into practical guidance for enterprise architectures - Ability to discuss business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility - Track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast-moving environments - Experience working in collaborative field teams, mentoring others, and valuing clear, concise communication and documentation - Familiarity with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures - Empathy for developers and a passion for great developer experience, and the ability to help teams build accurate mental models of how platforms work WHY REMOTE