Solutions Architect

ABOUT THE ROLE As a Solutions Architect at GitLab, you will be a trusted advisor to prospects and customers in Northern Europe, guiding them through their digital transformation journeys and helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives. You will work closely with Account Executives and cross-functional teams to drive successful platform adoption, influence revenue growth, and build long-term, trust-based relationships. WHAT YOU'LL DO As a Solutions Architect, your primary responsibilities will include: - Leading technical discovery, demos, and validation to demonstrate how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle. - Driving the technical evaluation process, including solution design, proof of concept ownership, workshop design, and the technical components of tenders, audits, and value stream assessments. - Collaborating with Account Executives and regional sales teams to shape and execute account strategies that support new customer acquisition and expansion. - Building and deepening relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates. - Advising customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. - Serving as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning. - Maintaining and extending your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners. - Investing in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team. WHAT YOU'LL NEED To be successful in this role, you will need: - 4+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation. - Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows. - Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases. - Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams. - Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments. - Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers. - Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing. WHY REMOTE As a remote Solutions Architect at GitLab, you will have the flexibility to work from anywhere and be part of a global team that values collaboration, innovation, and continuous learning. You will be empowered to take ownership of your work and make a significant impact on the company's success. BENEFITS As a Solutions Architect at GitLab,