Senior Systems Engineer - R&D Business Systems

ABOUT THE ROLE We are seeking a highly skilled Senior Systems Engineer, R&D Business Systems to join our team at Fivetran. As a key member of our R&D Business Systems team, you will play a critical role in maintaining, evolving, and scaling our internal R&D systems ecosystem, including Jira and related Atlassian products, knowledge management platforms, operational tooling, integrations, and business process automations. WHAT YOU'LL DO As a Senior Systems Engineer, R&D Business Systems, you will be responsible for providing day-to-day support for our Jira environment, its integrations and automations, while also driving enterprise-level projects involving workflow design, systems integration, operational tooling, migrations, and process improvements across the broader R&D systems landscape. You will lead the configuration, customization, automation, and operational support of Jira and related R&D systems in alignment with business processes, operational requirements, governance standards, and Fivetran’s Feature Development Lifecycle. You will also design and implement scalable automations, integrations, workflows, and operational tooling to support the growth and efficiency of our R&D systems ecosystem. WHAT YOU'LL NEED To be successful in this role, you will possess in-depth knowledge of Jira administration and governance best practices, as well as experience with infrastructure-as-code tooling such as Terraform. You will be comfortable operating across systems administration, automation engineering, integrations, operational support, and platform optimization. You will also have experience with a range of technologies, including Jira, Notion, Zendesk, Slack, Incident Management systems, GitHub, and related operational and workflow tooling. WHY REMOTE We offer a hybrid work model that combines remote flexibility with in-person collaboration, allowing you to work from anywhere while still having the opportunity to connect and build as a team. This role is a full-time position, and you will be expected to work from home with occasional in-person collaboration. BENEFITS We offer a competitive salary and a range of benefits, including health insurance, parental leave, and education stipend. We also offer flexible scheduling, allowing you to balance your work and personal life.