Senior Staff Software Engineer, Core Automation

ABOUT THE ROLE As a Senior Staff Software Engineer on the Core Automation team within Coinbase's Platform, you'll have the opportunity to architect and build Agentic AI systems that re-imagine how Coinbase delivers customer support and manages compliance at scale. This team focuses on automating high-volume operational processes with AI, then building the primitives and orchestration platform that lets every domain at Coinbase leverage those capabilities. You'll own the technical vision for production AI systems that directly improve customer experience, strengthen compliance posture, and drive outsized efficiency gains. WHAT YOU'LL DO As a key member of the team, you'll be responsible for: - Designing and implementing Agentic AI systems powering Coinbase's customer support and compliance automation - Architecting a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains - Driving cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions - Leading technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale - Mentoring engineers across the team on system design, coding standards, and AI/ML best practices WHAT YOU'LL NEED To succeed in this role, you'll need: - 12+ years of backend software engineering experience, with deep proficiency in Golang or similar systems languages - A proven track record of shipping LLM-based or Agentic AI applications to production, including measurable improvements in grounding and hallucination reduction - Demonstrated ability to architect distributed systems handling massive scale, with experience navigating ambiguous problem spaces to deliver high-impact solutions - Experience partnering with non-technical stakeholders (compliance, operations, customer support) to define requirements and drive adoption of technical platforms - A track record of influencing technical direction across multiple teams and mentoring senior engineers - The ability to utilize generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality WHY REMOTE Coinbase is a remote-first company, with quarterly in-person working sessions called "surges" to bring teams together. This role offers the flexibility to work from anywhere, with the opportunity to collaborate with a talented team of engineers and stakeholders. BENEFITS - Annual base salary range: $253,895 - $298,700 USD - Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)) - Coinbase is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.