Senior Solutions Engineer | West Coast | Remote

ABOUT THE ROLE We are seeking a highly skilled Senior Solutions Engineer to join our Enterprise Solutions Engineering team at Grafana Labs. As a Senior Solutions Engineer, you will be a key member of our high-growth team, working together to solve technical and customer problems. You will partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers, and own the technical engagement with customers to help close high-velocity opportunities. WHAT YOU'LL DO As a Senior Solutions Engineer, your primary responsibilities will include: - Joining our high-growth team as an early member to solve technical and customer problems - Partnering with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers - Owning the technical engagement with customers and helping to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility - Delivering product and technical presentations to potential and existing customers - Proactively communicating with customers and internal teams to provide a feedback loop on our products and the competitive landscape - Driving product conversations based on need and problems learned during customer interactions - Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material WHAT YOU'LL NEED To be successful in this role, you will need: - 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space - Strong judgment, collaboration, and leadership skills, as your job duties will be varied and complex - First-class written and oral communication skills to collaborate with our remote-first internal teams and worldwide customers - A technical mindset and a desire to grow technically - Self-motivation, initiative, creativity, and a willingness to take on new challenges WHY REMOTE Grafana Labs is a 100% remote company with 1,600+ team members across 40+ countries. As a remote-first company, you will need to learn to work and collaborate with an international team. BENEFITS - OTE (On-Target Earnings) compensation range in the United States is $204,000 - $254,000 - All roles include Restricted Stock Units (RSUs) and other benefits, which will be discussed in more detail during the interview process