Senior Solutions Engineer | Sweden | Remote

ABOUT THE ROLE The Solutions Engineer role at Grafana Labs is an exciting opportunity to join our global team and contribute to the company's growth and success. As a Solutions Engineer, you will be the primary point of contact for customers and prospects, providing technical expertise and support to help them achieve their goals with Grafana Labs technology. You will partner closely with our Sales team to articulate the overall value proposition and vision of Grafana Labs, and will be responsible for delivering product and technical presentations to potential and existing customers. WHAT YOU'LL DO As a Solutions Engineer, your key responsibilities will include: - Partnering with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers - Owning the technical engagement with customers and helping close complex opportunities through advanced competitive knowledge, technical skill, and credibility - Delivering product and technical presentations to potential and existing customers - Effectively communicating with customers and internal teams to provide feedback on our products and the competitive landscape - Driving product conversations based on need and problems with customers - Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public or private enablement material WHAT YOU'LL NEED To be successful in this role, you will need: - 5+ years of technical pre-sales experience - Strong written and oral communication skills to collaborate with our remote-first internal teams and worldwide customers - Ability to skillfully articulate our value proposition and the technical advantages of our products - Technical mindset and a desire to grow technically - Must be located in Sweden WHY REMOTE Grafana Labs is a 100% remote company with 1,600+ team members across 40+ countries. We thrive in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. BENEFITS In Sweden, the OTE (On-Target Earnings) compensation range for this role is SEK 1,119,000 - SEK 1,400,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.