Senior Solutions Architect

ABOUT THE ROLE LaunchDarkly is seeking a Solutions Architect – AI to join our elite Professional Services organization. As a key member of the Revenue team, you will apply your technical expertise to guide customers through transformative implementations of LaunchDarkly, acting as a trusted advisor throughout their journey. You will lead strategic engagements focused on helping customers adopt and operationalize AI-powered applications and platforms using LaunchDarkly. WHAT YOU'LL DO As a Solutions Architect, you will work closely with engineering, platform, and AI leaders to help them integrate LaunchDarkly into modern AI architectures. Your responsibilities will include: - Leading complex Professional Services engagements focused on AI-enabled and traditional software delivery, aligning customer goals with LaunchDarkly best practices. - Partnering with customers to design and build feature management into their LLM-powered applications, agentic workflows, and internal AI platforms. - Designing and helping implement safe rollout patterns for AI – progressive exposure, guardrails, kill switches, and prompt/model experimentation – directly in the customer's codebase. - Building reference implementations, integrations, and prototypes alongside customer engineers – writing production-quality code that demonstrates the pattern, not just a slide describing it. - Working hands-on in customer environments to instrument AI systems with LaunchDarkly at inference-time and workflow-level decision points. - Supporting customers building and operating chatbots, copilots, and agent-based systems, helping them integrate LaunchDarkly into inference-time and workflow-level decisions. - Applying a consultative approach to understand customer architectures, gather detailed requirements, and influence key technical and organizational decisions. - Acting as a trusted technical advisor to engineering, platform, DevOps, and AI leaders. - Identifying and resolving technical obstacles that hinder value realization, particularly in complex, distributed, or AI-driven systems. - Establishing yourself as a subject matter expert on LaunchDarkly and emerging AI delivery patterns, continuously evolving your expertise as the landscape changes. - Advocating for customers by synthesizing feedback and collaborating with Product and Engineering teams to shape future AI-related capabilities. WHAT YOU'LL NEED To be successful in this role, you will need: - 4+ years in enterprise software, platform engineering, or solutions architecture, with a hands-on, consultative approach. - The ability to write production-quality code in one or more modern languages (Python, Java, JavaScript/Node.js, Go, or similar) and can independently build and ship working integrations and prototypes in a customer's repository – not just architect them. - Hands-on experience with AI-assisted development tools (Claude Code, Cursor, or similar). - Understanding of Model Context Protocol (MCP) or similar tool-augmented/agent-based approaches, or strong interest in learning. - Ability to guide customers in DevOps, CI/CD, and modern release practices, including experimentation and progressive delivery. - Experience delivering across the full SDLC in enterprise environments and leading teams through development or platform transformations. - Strong grasp of how feature management and experimentation platforms accelerate and de-risk software delivery. - Hands-on experience with a major cloud provider (AWS, Azure, or GCP), Linux, and containers. - Open to 20% travel. WHY REMOTE As a remote employee