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Datadog
Senior Services Architect, Security-Cloud SIEM
Job Description
ABOUT THE ROLE
As a Senior Services Architect focused on Security and Cloud SIEM, you will play a critical role in helping customers design, implement, and operationalize Datadog's security capabilities across cloud, infrastructure, application, and log data sources. You will lead structured, outcome-driven professional services engagements, partnering directly with customers through co-development working sessions, architecture workshops, implementation planning, and operational handoff.
WHAT YOU'LL DO
As a Senior Services Architect, you will be responsible for designing and guiding the execution of Datadog implementations, focusing on Security and Cloud SIEM deployment. Your key responsibilities will include:
Designing and guiding the execution of Datadog implementations, focusing on Security and Cloud SIEM deployment, including discovery, requirements gathering, technical architecture, deployment planning, and launch
Partnering with customers to map security requirements, controls, and monitoring objectives to Datadog capabilities, including frameworks such as NIST 800-53, NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards
Advising customers on security data strategy, including log source prioritization, parsing, normalization, enrichment, retention, indexing, sensitive data handling, and detection readiness
Building, tuning, and documenting security detections, monitors, dashboards, workflows, and runbooks that support incident response, threat investigation, compliance reporting, and operational handoff
Translating customer security and compliance objectives into practical implementation plans with clear milestones, dependencies, risks, and measurable outcomes
Writing automation and design architecture for repeatable deployment templates, security content, and onboarding patterns
Managing the technical execution of implementation projects, including scope alignment, delivery planning, session preparation, follow-up actions, and customer communication
Collaborating with Customer Success, Technical Account Management, Sales Engineering, Product, and Support teams to deliver an exceptional onboarding experience
Acting as a trusted advisor to customer security, platform, DevOps, and observability teams by helping them mature their security monitoring, alerting, incident response, and operational processes
WHAT YOU'LL NEED
To succeed in this role, you will need:
Experience designing and delivering technical solutions for Cloud SIEM, security monitoring, security operations, DevOps, observability, cloud architecture, or related systems
Hands-on experience with security logging and telemetry sources such as cloud audit logs, identity provider logs, firewall and network logs, endpoint/security tool logs, application logs, Kubernetes audit logs, infrastructure logs, and SaaS audit logs
Familiarity with cybersecurity practices such as detection engineering, alert triage, incident response, threat investigation, vulnerability management, cloud security, access control, and security operations workflows
Comfortable mapping technical security controls and monitoring requirements to common frameworks such as NIST 800-53, NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards
Able to communicate clearly with both technical and non-technical stakeholders, including security engineers, SOC teams, compliance teams, platform teams, application owners, and executive sponsors
Able to translate ambiguous customer requirements into a