Senior Machine Learning Engineer

ABOUT THE ROLE We are seeking a highly skilled IC5 Machine Learning Engineer to join our CX Intelligence team at Coinbase, a remote-first company that is uncompromising on its mission to increase economic freedom. As a key member of our team, you will play a pivotal role in driving the evolution of our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. WHAT YOU'LL DO As an IC5 Machine Learning Engineer, you will be responsible for leading the design and implementation of a sophisticated unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. Your key responsibilities will include: Architecting and deploying the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Building production-grade Python services that bridge advanced ML/AI research with reliable, measurable customer-facing products. Leading end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery. Establishing best practices for system design, coding standards, and AI/ML development workflows across the team. Mentoring engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team. Conducting design reviews to ensure every feature meets Coinbase's standards for security, scalability, and performance. WHAT YOU'LL NEED To be successful in this role, you will need: 5+ years of professional experience in machine learning and software engineering, with a track record of shipping production-grade ML services at scale. Hands-on expertise building with modern AI architectures (LLMs, deep learning) and the generative AI ecosystem, including frameworks such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock. Deep proficiency in Python with demonstrated ability to write clean, maintainable, highly-tested production code. Specialized knowledge in at least one domain: NLP, information retrieval, computer vision, or advanced statistical modeling. Proven ability to write technical design documents and present ML system architectures to cross-functional stakeholders, translating complex technical concepts for non-technical audiences. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality. WHY REMOTE As a remote-first company, Coinbase offers the flexibility to work from anywhere while still being part of a dynamic and collaborative team. You will have the opportunity to work with a talented team of engineers and contribute to the development of cutting-edge AI-powered products. BENEFITS Coinbase offers a competitive annual base salary of ₹6,612,600 (excluding equity and bonus) and a comprehensive benefits package, including medical, dental, and vision coverage.