Senior Forward Deployed Engineer

ABOUT THE ROLE As a Senior Forward Deployed Engineer at Workato, you will play a critical role in designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. Our team is passionate about innovation and collaboration, and we're looking for a skilled engineer to join us in shaping the future of enterprise infrastructure. WHAT YOU'LL DO In this role, you will be responsible for designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform. You will also design and deploy Agentic AI solutions using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs). Additionally, you will develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows. You will also be responsible for: - Troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform - Developing and maintaining robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform - Continuously monitoring and improving AI system performance, ensuring efficiency and reliability - Working closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform - Collaborating with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment - Contributing to internal process improvements and promoting knowledge sharing by adding to Workato’s knowledge base - Playing an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise WHAT YOU'LL NEED To succeed in this role, you will need a deep understanding of AI/ML technologies, integration, automation experience, and solution architecture. You should also possess strong problem-solving skills, the ability to collaborate across multidisciplinary teams, and excellent communication skills. WHY REMOTE At Workato, we believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We offer a vibrant and dynamic work environment, along with a multitude of benefits that you can enjoy inside and outside of your work life. As a remote worker, you will have the flexibility to work from anywhere and enjoy a better work-life balance. BENEFITS - Flexible work arrangement with the ability to work from anywhere - Vibrant and dynamic work environment - Opportunities for professional growth and development - Competitive salary and benefits package - Access to cutting-edge technology and tools - Collaborative and supportive team environment - Opportunities for knowledge sharing and process improvements - Recognition and rewards for outstanding performance