Senior Director, Solution Architecture - North America

ABOUT THE ROLE We are seeking a Senior Director, Solutions Architects to lead our team in helping prospects, customers, and partners understand how GitLab can meet their technical requirements and business goals. This is a key leadership opportunity to help GitLab deliver a clear, credible technical story for the most comprehensive AI-powered DevSecOps platform. WHAT YOU'LL DO As the Senior Director, Solutions Architects, you will develop strategy and operations to improve win rates by helping teams discover, explain, and demonstrate how GitLab meets customer requirements and desired business outcomes. You will lead initiatives that scale the organization and its operating model to support future growth, create and improve processes, metrics, and key performance indicators for technical evaluations, workshops, demos, and proof-of-concept engagements. You will partner with Sales and Partner teams to align on strategy, priorities, and support for specific prospects, customers, and partners, build strong relationships with key customers at the technical sponsor and executive level, and work with Enterprise sales leadership in US, Canada & LATAM to support account plans, strategies, and quarterly goals. Additionally, you will collaborate with Customer Success, Product, Engineering, Marketing, Services, and Sales Operations to improve engagement models, team enablement, and field feedback loops. You will hire, mentor, and develop an exceptional team of Solutions Architects and managers, and drive organizational transformation by proactively identifying gaps, building structure where none exists, and leading change without waiting for top-down direction. WHAT YOU'LL NEED To be successful in this role, you will need progressive leadership experience including substantial time as a second or third-line leader (managing managers) in technical sales, Solutions Architecture, or Sales Engineering organizations. You will have demonstrated ability to lead through ambiguity and rapid organizational change, bringing clarity and direction to teams even when strategy is still forming. You will have experience building and leading teams of managers in complex, distributed organizations, and strong experience improving strategy and operations for technical assessment processes, technical evaluations, and team enablement. You will have knowledge of software development lifecycle practices and tools, including agile and DevOps ways of working, and technical familiarity with cloud and security concepts, such as Kubernetes, Docker, static application security testing (SAST), dynamic application security testing (DAST), and cloud deployment models including Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and be part of a high-performance culture driven by our values and continuous knowledge exchange. You will have the opportunity to collaborate with industry leaders to solve complex problems and co-create the future with us as we build technology that transforms how the world develops software. BENEFITS GitLab offers a competitive salary and benefits package, including a comprehensive health insurance plan, 401(k) matching, and generous paid time off. We also offer a range of professional development opportunities, including training, mentorship, and education assistance.