Senior Customer Engineer, Named - Minnesota

ABOUT THE ROLE The Senior Customer Engineer role at Cloudflare is a key position in our technical go-to-market strategy. As a trusted advisor, you will own the technical relationship with customers from initial discovery to long-term adoption and expansion. You will partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare's portfolio. WHAT YOU'LL DO As a Senior Customer Engineer, your key responsibilities will include: - Technical Validation: Leading technical discovery, building bespoke architectures, and delivering compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare's portfolio. - Customer Adoption & Value Realization: Leading and/or providing oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. - Commercial Accountability & Expansion: Carrying a variable quota tied directly to new business acquisition and/or ongoing account growth, ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities. - Trusted Advisory: Acting as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders. - AI Orchestration & Workflow Automation: Leveraging AI agents and internal platforms to automate routine tasks, reclaiming time for strategic customer advisory. WHAT YOU'LL NEED To be successful in this role, you will need: - Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer. - Broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture. - Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and be part of a global team that is passionate about building a better Internet. You will have the opportunity to work with a diverse group of talented individuals and contribute to the development of innovative solutions that are shaping the future of the Internet. BENEFITS Cloudflare offers a comprehensive benefits package, including a competitive salary, stock options, and a range of health and wellness benefits. You will also have access to a generous parental leave policy, education stipend, and a flexible schedule that allows you to work from anywhere.