Patient Scheduler II

ABOUT THE ROLE We are seeking a skilled Patient Scheduler II to join our team at Essentia Health. As a Patient Scheduler II, you will play a critical role in pre-registering and scheduling patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. This position requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. WHAT YOU'LL DO As a Patient Scheduler II, your primary responsibilities will include: - Pre-registering and scheduling patients for appointments, procedures, tests, and other services - Answering incoming calls, completing follow-up and referral work queues, and ticket scheduling - Communicating with patient care teams to ensure efficient and appropriate care for patients - Completing patient checkout, scheduling follow-up appointments per the physician's order, and providing patients with cost estimates and itineraries for upcoming appointments - Supporting population management, chronic disease management, and ACO initiatives through patient registry and outbound calling - Proficiently and accurately entering data into the permanent electronic health record while talking with patients WHAT YOU'LL NEED To be successful in this role, you will need: - 1 year of clinical healthcare experience, or - 1 year experience as a Patient Scheduler I, or - 1 year experience in a contact/call center WHY REMOTE As a remote Patient Scheduler II, you will have the flexibility to work from anywhere while still providing critical support to our patients and care teams. BENEFITS At Essentia Health, we are committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions, flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.