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Datadog

Partner Solutions Architect (GSI) - AMER East

EngineeringFull-TimeMid-Level
Location
Worldwide
Job Type
Full-Time
Experience
Mid-Level
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Job Description

ABOUT THE ROLE We are seeking a highly skilled Partner Solutions Architect to join our team at Datadog. As a Partner Solutions Architect, you will play a key role in supporting our partners and driving their success with Datadog. You will work closely with our Director of Partner Solutions Architects and be aligned to our Channels & Alliances business segment. WHAT YOU'LL DO As a Partner Solutions Architect, your primary responsibilities will include: - Ensuring the successful onboarding, training, enablement, and certification of partner technical resources - Participating in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams - Collaborating internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value, partner team enablement workshops, assessment, advice, and coaching on lead practices - Advocating on behalf of Partners' technical concerns with Datadog internal teams and personnel, helping to bring those concerns to resolution - Analyzing and understanding Partner service offerings on a regular basis and providing recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities - Collaborating with Datadog's product management, engineering, and technical services teams to help identify and prioritize new features and capabilities - Continuously helping curate and evolve lead/best practices for Datadog platform adoption and success WHAT YOU'LL NEED To be successful in this role, you will need to possess: - A solid technical grounding with hands-on experience of IT Development and/or Operations - A demonstrable track-record and never-ending passion for learning, with 10-15 years of experience in a customer or partner-facing technical role - A self-starter, tech-savvy professional with solid business acumen and the ability to articulate Datadog value from server room to boardroom - Confident presentation skills - Desired hands-on experience in two or more of the following areas: Observability, Public Cloud, Containerization, Dev/Scripting, Config Mgmt, CI / CD - Bonus points for previous experience working in a technical role for or supporting channel partners, using Datadog and/or other cloud monitoring tools, and with root-cause-analysis, troubleshooting, and debugging WHY REMOTE Datadog operates as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. We value people from all walks of life and understand not everyone will meet all the qualifications on day one. If you're passionate about technology and want to grow your skills, we encourage you to apply. BENEFITS Datadog offers a competitive salary and equity package, including variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best-in-class, comprehensive, and inclusive employee benefits, including: - Best-in-breed onboarding - Generous global benefits - Intra-departmental mentor and buddy program for in-house networking - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - An inclusive