Manager, Solutions Architects - Commercial

ABOUT THE ROLE We're seeking a Manager, Solutions Architects to lead a distributed team of intermediate and senior Solutions Architects serving commercial / mid-market customers in North America. As a key member of our Commercial team, you'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. WHAT YOU'LL DO As the Manager, Solutions Architects, you'll be responsible for: Leading a distributed team of intermediate and senior Solutions Architects, guiding them to act as trusted advisors to GitLab prospects and customers. Coaching, mentoring, and developing team members through regular feedback, career support, and skills development in both technical and consultative areas. Growing and retaining a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture. Engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform. Driving the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements. Collaborating closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions. Partnering with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities. OWNING team execution by defining and tracking key performance indicators, and communicating progress, risks, and priorities clearly to your team, peers, and leadership. WHAT YOU'LL NEED To be successful in this role, you'll need: Experience mentoring and developing technical team members, including giving and receiving constructive feedback. Experience managing or leading technical pre-sales or information technology professionals. Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies. Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders. Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices. Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes. Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns. Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains. WHY REMOTE Our Commercial Solutions Architect team operates in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. BENEFITS As a member of our team, you'll have the opportunity to work with a talented group of professionals, contribute to the growth and success of a leading technology company, and enjoy a range of benefits, including a competitive salary and a comprehensive benefits package.