Manager, Software Engineering - Identity Platform

ABOUT THE ROLE As the Manager, Software Engineering - Identity Platform at Marqeta, you will lead the design, development, and execution of our Identity Platform. This is a hands-on leadership role that requires a strong technical background, excellent communication skills, and the ability to engage directly with enterprise customers and regulators. You will be responsible for building and operating systems that manage the full KYC lifecycle, from Customer Identification Program (CIP) verification at account opening to ongoing Customer Due Diligence (CDD) and continuous risk monitoring. WHAT YOU'LL DO As the Manager, Software Engineering - Identity Platform, you will: - Own the end-to-end identity verification lifecycle, ensuring accuracy, timeliness, and regulatory compliance at every stage. - Build and operate systems that enforce KYC obligations across the full framework, including identity verification, risk-based due diligence, and event-driven re-verification. - Drive AI-first automation to reduce manual review rates and increase efficiency across KYC/KYB decisioning, sanction screening, and Red Flag rule evaluation. - Lead and mentor a high-performing engineering team, improving velocity and system reliability through intelligent workflows and automation. - Act as the technical and business-facing leader in customer and regulatory escalations, translating complex compliance scenarios into scalable platform improvements. - Partner cross-functionally with Risk, Compliance, Product, Operations, and Legal to shape the platform roadmap and identity verification strategy. WHAT YOU'LL NEED To be successful in this role, you will need: - 8-10+ years of experience in engineering, with 3+ years of managing senior and staff engineers. - Deep backend engineering expertise, with a strong foundation in building and scaling backend systems. - Breadth across the stack, with experience leading teams delivering across multiple product lines and paradigms. - Operational excellence and incident management skills, with a high bar for system reliability and on-call hygiene. - A hands-on AI-first mindset, with a strong ownership mentality and the ability to thrive in ambiguity. - Excellent communication skills, with the ability to lead cross-functional initiatives and influence stakeholders at all levels. WHY REMOTE Marqeta is a Flex First company, which allows you to choose your work schedule and work remotely in the United States. This role can be performed from one of our National locations, which you can review on our website. BENEFITS Marqeta offers a range of benefits to support your career and well-being, including: - Competitive salary - Flexible work schedule - Comprehensive health plan - Parental leave - Education stipend - Life insurance - Equipment stipend - Opportunities for professional growth and development