Manager People & Culture

ABOUT THE ROLE We are seeking a Manager, People & Culture to join our purpose-driven team on a permanent, full-time basis. As the sole People & Culture representative, you will be the main point of contact for employee experience, people development, and benefits, while providing support across our strategic people & talent initiatives. This role is ideal for candidates with an HR/People Generalist background and a varied skillset, who relish the opportunity for growth and development. WHAT YOU'LL DO As the Manager, People & Culture, you will be responsible for a range of duties and tasks including, but not limited to: Culture & Engagement: - Plan and support company-wide culture initiatives including retreats, recognition programs, celebrations, surveys, and other employee engagement activities - Facilitate and support in the delivery of company All-Hands meetings and Lunch & Learns - Gather employee feedback through formal and informal channels, identify trends, and recommend improvements that strengthen our workplace culture Employee Lifecycle & People Operations: - Own and execute on the entire employee lifecycle - From onboarding to offboarding and everything in between - Own and manage our HRIS, HiBob, including data updates, reporting requests, and platform customizations - Drive our end-to-end employee recruitment lifecycle and early career support initiatives (Graduate & Co-Op programs) - Manage our Canadian and US benefits plans through our broker and respective providers - Support time tracking activities including managing time off balances, requests, approvals, and updates Performance & Development: - Partner with our Team Leads on their team management coaching needs - Own the end-to-end performance process including facilitating reviews, bonus calculations, and designing and implementing growth and/or remedial strategies - Manage day-to-day employee relations matters, partnering with leadership on complex or escalated cases - Support the company Learning & Professional Development outcomes through engagement and completion monitoring of third-party platforms - Research and evaluate new learning & development opportunities to suit our company direction & strategy Compliance & Frameworks: - Maintain and refresh our job levelling and salary banding frameworks using market benchmarking data, in partnership with leadership - Assist in the review, risk assessment, and maintenance of our compliance documents, including contracts, policies, and work eligibility requirements - Support our people strategy and provide input and advice to our leadership team WHAT YOU'LL NEED - 7 years' progressive HR/People Operations experience with no less than 3 years in a senior generalist/people leadership capacity, ideally in the technology and/or consulting industry - Strong communication skills (English) with a friendly and helpful personality - Ability to balance big-picture thinking with hands-on execution - Strong analytical and problem-solving skills - Ability to work in a fast-paced environment and prioritize multiple tasks and projects - Ability to maintain confidentiality and handle sensitive information with discretion WHY REMOTE As a remote employee, you will be part of a team that values flexibility and work-life balance. You will have the opportunity to work from anywhere and be part of a purpose-driven organization that is committed to making a positive impact in the world. BENEFITS - Competitive salary - Comprehensive health plan - Parental leave -