Head of Machine Learning

ABOUT THE ROLE Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. As a leader in customer data platforms, we enable marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. We're looking for an experienced engineering leader to lead machine learning efforts across Hightouch, driving innovation and growth for our customers. WHAT YOU'LL DO As a senior engineering leader, you will be responsible for leading machine learning efforts across Hightouch. Your key outcomes will include: - Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. - Pace: Improve the pace of execution of the team through a combination of leadership and technical expertise. - Recruiting: Grow the team by identifying needs, deciding how to evaluate candidates, and ensuring we hire high-impact team members. - Reliability: Up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene. - People: Foster growth of team members and ensure strong engagement and motivation. Some of the problems you'll be working on include: - Personalization and Product Recommendation: How can Hightouch help personalize messages with the most relevant content for each user? - Probabilistic Identity Resolution: How do we stitch together multiple datasets and sources of information on users to decide which profiles are from the same user or household? - Content Generation: How can we help marketers generate text, images, and creatives that are compelling to their customers? - ML Infrastructure: Building the infrastructure to support model training and inference at scale for some of the largest companies in the world. WHAT YOU'LL NEED We're looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. A bachelor's degree in Computer Science or a related field is required, and a master's degree or Ph.D. is preferred. WHY REMOTE Hightouch is a remote-first company, and this role is location-independent. We offer a flexible work environment that allows you to work from anywhere and maintain a healthy work-life balance. BENEFITS We offer a competitive salary range of $230,000 - $400,000 USD per year, which is location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.